What is cheif purser?

A chief purser is a senior crew member on a passenger ship or commercial airline. Their main responsibility is to ensure that the passengers are comfortable, safe and satisfied with the services provided during their journey. They oversee the work of other customer service personnel and coordinate with other departments to ensure a smooth and efficient service delivery. The chief purser is responsible for maintaining passenger welfare, including entertainment, hospitality, catering, cabin service, and baggage handling. They also manage financial transactions on board, collect revenues, and keep records. A Chief Purser usually has extensive experience in the hospitality industry and excellent communication, problem-solving and organizational skills. They work closely with the captain and other senior officers to maintain the highest standards of customer and crew care.